Commercial Strategy Senior Associate



United Kingdom
Posted on Thursday, January 18, 2024

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The Team

The Senior / Operations Associates (Commercial Strategy) play a critical role on a team that is central to Kraken Futures strategic growth plans. You will be expected to operate effectively in a highly cross-functional context, working directly with nearly every team and department in the company. You will have a unique opportunity to positively influence the entire organization and drive initiatives that directly impact the company’s bottom line. You will work closely with many Krakenites across levels of seniority and spanning multiple departments, helping the organization stay coordinated in this incredibly exciting, innovative and expanding environment.

The Opportunity

  • Become an expert in the derivatives (futures, options, structured product) trading platform and products, and the operational processes supporting them

  • Support the execution and delivery of the Kraken Futures commercial strategy & growth plan

  • Lead/support the delivery of multi-region new-product and new-market initiatives

  • Work cross-functionally at all levels within the firm, to ensure seamless transition from strategic opportunity development to revenue realization

  • Liaise amongst stakeholders such as product, finance, compliance, legal and regional operations

  • Be up to date with relevant regulation and liaising between legal team and product/engineering in order to translate regulatory requirements into product's strategy

  • Develop analytical tools to generate market insights to inform the strategic direction of the operation

  • Analyze trends and coordinate information to improve the dashboard and analytics output within the team

  • Identify potential areas of inefficiency, redundancy, bottlenecked progress or scaling challenges between regional operating theaters, and devise and execute process improvements to address them

  • Stay up to date on industry knowledge, compliance regulations, and company policies

  • Bring structure and clarity to complex, often ambiguous operational issues

  • Execute program-level work while keeping deadlines.

Skills you should HODL

  • Bachelor’s degree (or equivalent)

  • Strong experience (4+ years) in derivatives/traditional financial industries and cryptocurrency

  • Experience (4+ years) and proven track record in business process management consulting or operations roles in the financial services or technology industries

  • Experience working with and interpreting the outputs of Data Analytics tools to support data driven decision making

  • Experience navigating complex operational hurdles in hyper-growth companies

  • Entrepreneurial mindset with excellent attention to detail and follow through

  • Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic

  • Excellent organizational and workload management skills, especially with respect to prioritization and proactive verbal, written and interpersonal communication skills

  • Ability to deconstruct convoluted problems and develop precise plans of action

Nice to Haves

  • Advanced user of task/project management tools such as Jira

  • Experience working in a regulated trading environment

  • Intermediate or greater SQL proficiency a plus


Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

Follow us on Twitter

Learn on the Kraken Blog

Connect on LinkedIn