Quality Control Program Manager



Operations, Quality Assurance
United States · Remote
Posted on Friday, May 19, 2023

The Compliance Operations team is looking for a Quality Control Program Manager to join our rapidly growing team. You will be a key member of the Global Compliance Team and will manage and conduct the ongoing quality control process for the full suite of Compliance processes, across all products and identify areas for improvement. This role works closely with the Compliance Operations Leads and a variety of senior stakeholders across the company. This is a position that will help continue to drive the culture of Compliance forward while supporting ongoing growth within Paxos.

About Paxos

Paxos is on a mission to enable the movement of any asset, any time, in a trustworthy way. Today’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

As a regulated blockchain infrastructure company, we use technology to tokenize, custody, trade, and settle assets for enterprise clients like PayPal, Bank of America, and Interactive Brokers. Paxos is a top-funded blockchain company, with more than $500 million in total funding from leading investors like OakHC/FT, Founders Fund, PayPal Ventures, and Declaration Partners. Together, we empower today’s financial leaders to build a more open, trusted economy.

As a Quality Control Program Manager, you’ll get to:

  • Manage and conduct the ongoing quality review process for the full suite of Compliance processes focussing on regulatory reporting (SARs/STRs)

  • Conduct periodic training session for material procedural changes, ensuring alignment with operation teams

  • Identify operating procedure gaps/risks, develop remediation plans, and collaborate with partners to assist with remediating the issues

  • Maintain a thorough understanding of AML and sanctions regulatory risks, including tracking regulatory developments that may affect annual testing

Your experience should include:

  • 4-5+ years of prior experience in Compliance, and an understanding of BSA / AML, Sanctions, CDD / EDD, and AML Transaction Monitoring.

  • Experience with regulatory reporting (SARs/STRs) as a filer, preparer, or quality reviewer

  • Ability to identify areas of inefficiency and suggest enhancements that can make processes faster and more reliable

  • Technical proficiency with Excel/Sheets: ability to build usable reports and analyze data to identify process issues and inconsistencies

  • Strong analytical skills and can use data to inform your approach and inform your recommendations

  • Strong attention to detail and passion for solving problems

  • Excellent communication skills, both written and oral

  • Excellent partnership and stakeholder management skills

  • While we are not requiring prior work in the fintech, crypto, or blockchain industries, candidates must demonstrate an aptitude for the space and show they can quickly understand our processes.

What you’ll love about Paxos:

Paxos has consistently been recognized on the Forbes Fintech 50, CB Insights Blockchain 50 and Built In’s “Best Places to Work” lists. Paxonians have significant ownership and impact on our business, as well as benefits like company equity, health insurance, family leave, a quarterly stipend for development, a stipend for home office setup and unlimited PTO. From team product demos and virtual lounge and learns to care packages and an active Slack #shoutouts channel, there are countless opportunities to connect and make your mark. Help us continue to build a new, open financial system from one of our three offices or right from your home!

Learn more:




Our Paxos team is made up of passionate people from all over the world with different perspectives and experiences. If this opportunity excites you, but your experience doesn’t perfectly match the description…apply! Unique voices help us build a more transparent and open economy.



Paxos offers a competitive total compensation and benefits package, including equity. Actual salary within that range is dependent upon the individual’s skills, experience and qualifications.

Expected range of the salary component of the package:
$124,525$146,500 USD