Head of Design
TRM Labs
TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale.
As the Head of Design, you'll shape the design culture, systems, and strategy for a company building world-class products. You'll need to be a self-starter who thrives on execution, owns the design process end-to-end, and collaborates cross-functionally with teams across Product, Engineering, Marketing, and Sales. This is a pivotal role for someone passionate about creating scalable design engines and delivering exceptional user experiences.
The impact you will have:
- Lead the end-to-end design process, from discovery and wireframing to prototyping and delivery, ensuring a high standard of quality across all touchpoints.
- Create and maintain design systems, workflows, and tools that enable rapid execution and consistency as we scale.
- Partner with Sales, Marketing, Product, and Engineering to align on shared goals and deliver user-centric solutions that also drive business impact.
- Champion user-centered design across the organization, influencing product strategy and fostering a high-performance design ethos.
- Rapidly onboard to TRM’s product and business to begin delivering value within the first 90 days.
What we’re looking for:
- A proven track record of success leading product design efforts at fast-paced startups with world-class products.
- Expertise in design tools, particularly Figma for design execution and Notion for documentation and collaboration.
- A self-starter who thrives on fast execution and demonstrates a high degree of ownership.
- Strong ability to develop scalable design systems and align them with cross-functional goals.
- Exceptional collaboration and communication skills, with experience working closely with diverse teams including Sales, Marketing, Product, and Engineering.
Life at TRM Labs
Leadership Principles
Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.
- Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.
- Master Craftsperson: We prioritize speed, high standards, and distributed ownership.
- Inspiring Colleague: We value humility, candor, and a one-team mindset.
Build a Career
Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience:
- Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.
- Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.
- Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.
Work Environment
- Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency.
- Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback.
- Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.
- Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.
Join Us
We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.
We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.
To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.